Winmatch Contact Us


Connect With Us

Communication Channels

Electronic Mail:

support@winmatch.com

WhatsApp Messaging:

+91 86753 15681

Real-Time Chat:

Accessible 24/7 through our platform

Telegram Channel:

@winmatch_support

Service Response Commitment

Email Replies: Under 2 hours
Live Chat: Immediate response
WhatsApp/Telegram: Usually under 15 minutes

Common Questions & Answers

What's the account verification process?

For account verification, navigate to your profile area and choose "Account Verification." Submit clear images of your identification, a personal photo, and address verification. Processing usually completes within 24 hours.

Which payment options do you accept?

We support numerous payment solutions including UPI, online banking, PayTM, PhonePe, credit/debit cards, and popular Indian digital wallets. All financial transactions use encryption and security protocols.

What's the withdrawal processing time?

Withdrawal requests are typically handled within 15 minutes to 4 hours, varying by payment method. Premium members receive expedited processing for quicker fund access.

How do I access welcome rewards?

New users can access welcome rewards by completing their initial deposit and applying the appropriate bonus code during the transaction. Check the promotions section for current incentives.

What if I'm worried about my gaming behavior?

We champion responsible gaming practices. Contact our assistance team to explore options including spending limits, cooling-off periods, or account suspension. We also provide connections to professional assistance resources.

Premium Player Services

As an elite player, you receive specialized attention and accelerated service delivery.

Personal Account Manager:

Reachable through dedicated line for instant support

Fast-Track Assistance:

Skip waiting lines with premium-level inquiry processing

New to premium status? Connect with us to discover our exclusive premium program advantages and qualification requirements.

Safe Gaming Practices

We maintain dedication to delivering a secure and responsible gaming atmosphere for every player.

Require assistance?

Reach our safe gaming specialists at: responsiblegaming@yourcasinoname.com

We collaborate with multiple gaming support organizations across India to provide access to professional assistance when required:

  • Hope Trust, Hyderabad
  • Gambling Therapy Helpline
  • The Anonymous Foundation

To request account suspension, please reach our support team or access your profile settings.

Discover India's Premier Gaming Support Experience

Our multilingual team provides service in Hindi, English, Tamil, Telugu, and additional regional languages for optimal assistance

Protected & Encrypted

All interactions utilize SSL encryption protection

Licensed & Authorized

Operating with legitimate gaming authorization

Quick Resolution

Typical response time: 10 minutes

Round-the-Clock Service

Continuously available, no downtime